Self Service at The Queen’s College Library, Oxford

Lynette Dobson, Technical Services Librarian, The Queen's College, Oxford

The Queen’s College Library, Oxford offers 24 hour swipe card access to all college members enabling them to make round the clock use of all the resources in both the lower library and basement collections. The barcode self service has recently been successfully  converted by D-Tech for functionality with Oxford’s new LMS.

Self service for 24 hour opening is common in Oxford College libraries and Lynette Dobson, Technical Services Librarian at the college is delighted with the smooth conversion which can be accredited to the high quality of D-Tech’s support and service:    “… we wanted to let you know how pleased all at Queen’s Library are with the efficient and friendly manner with which D-Tech dealt with updating our self issue machine for Oxford’s new LMS.  It has become apparent that libraries using other suppliers are still struggling to get theirs working while we have benefitted from such a smooth transition”.

As well as managing the smooth transition D-Tech also supplied single aisle antennas when the Library went over to 24 hour opening several years ago.

Queen’s College Library has around 50,000 volumes in the current lending collection, although not all items are available for loan. Extensive provision is made for all subjects taught within college, often through the purchase of multiple copies of titles in high demand. The Upper Library, which is not open 24 hours a day,  is considered one of the finest rooms in Oxford and has been a focal point for the College ever since its construction at the end of the seventeenth century.

- e n d s -

16 August 2011

For further editorial information please contact:

Jane Grimwood

Grimwood Associates

01525 852003

07711664336

e: jane@grimwoodassociates.co.uk

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D-Tech wins Blackpool Libraries tender

D-Tech is pleased to announce that  they have been awarded tenders to install self service and people counters  for Blackpool City Council.

The first win is for the installation of their SelfCheck self service units consisting of three SelfCheck ECO kiosks , with payment facility,  at the soon to be refurbished Blackpool Central Library.

The original Carnegie building was built in 1911 and is now being redesigned as part of a £3 million regeneration funded by the Big Lottery Fund and Blackpool Council.

The library will re-open in September 2011 in time for its centenary celebration.

The second tender win is for the implementation of self service, via D-Tech’s SelfCheck Ruby units, with bespoke payment options, at the brand new Moor Park Library, Blackpool.

D-Tech will  be installing their Enterprise thermal imaging people counters at both libraries.

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20 May 2011

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D-Tech launches new website

D-Tech showcases new website

D-Tech has re-launched its website to showcase their wide range of technology products and services and communicate their growing reputation as designers, developers and manufacturers of self service, stock management and accessories for libraries.

www.d-techdirect.com has improved functionality, is easy to navigate and up to date with video and spec sheet downloads.  The content gives detailed descriptions of D-Tech’s products and services by technology type and with budgets in mind also introduces visitors to cost effective, high performance alternatives to traditional applications. A new online ticketing support system is an important feature of the new site.

D-Tech’s managing director Marvin Crisp, has led the online development and believes that the new site now reflects the firm’s key messages and provides a much improved online resource for customers, partners and  new visitors wanting to know more about the company.

He comments:  “The objective for the site was to make it not only user friendly but to be a stand alone source of information for anyone wanting to know about D-Tech.   Our intention is to add more video and more downloadable resources to provide visitors with immediate,  up to date and relevant information.  We are particularly proud of being one of the first RFID providers to provide an online ticketing support system which coincided with the publication of the LIB-RFID-UK Support and Maintenance Survey 2010,  in which librarians asked for faster, trackable support from suppliers”.

The new website is an improved platform now reflects D-Tech’s strategy to take their technology products to other sectors, while continuing with their core

audience of public, academic and private libraries, the business is growing into new sectors and overseas.

The site will be regularly updated with news and new product information.  Why not take a look at:  www.d-techdirect.com

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Tags: Barcode Only, college, Conversion, D-Tech RFID library security systems, Labels, libraries, library, people counter, people counters, rfid, RFIQ security systems for schools, software, Solution, Standards, tags, University

D-Tech confirms compliance with new data standard

In keeping with our commitment to delivering high performance RFID systems to our

customers, D-Tech is pleased to announce that they will be fully compliant with the
new ISO 28560-2 (UK profile) data standard, D-Tech is fully supporting "and part of" the

RFID Alliance which is working together to ensure all our tags work with all the

suppliers systems. D-Tech will continue to support all existing

data models. In anticipation of the long awaited new data model, D-Tech has

integrated a Data Model Converter into current systems so that customers

wishing to upgrade can enjoy a smooth transition over to the new model
with little or no disruption to service. Contact usfor further information

on migration paths.

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Tags: Conversion, Labels, library, programming, rfid, Standards, tag, tags, University

Projects, Products and Putin

Our latest e-newsletter whets the appetite with details of our latest projects.  Self service in the Natural History Museum to ICE  in Moscow, and people counters in Blackpool.

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Unobtrusive And Efficient Thermal Imaging People Counter

D-Tech has installed its Enterprise, thermal imaging people counter at the the newly opened York Explore Library Learning Centre. The new space provides a welcoming and well-designed flexible location that brings together a modern city library, with a full and vibrant programme of learning.

The thermal imaging people counter transmits data directly to a webbrowser application and therefore offers a number of benefits over traditional beam technology including improved accuracy, higher performance and the option to view real time data across multiple locations. The counter software offers a wide range of settings and collection options to provide data linked to a number of circumstancial, environmental and demographic pre-set applications. The quality and depth of data means that the collation of data is streamlined, takes up less staff time than other people counting technology and library staff can use the data to understand footfall trends across time, location and even the weather!

Helen Whitehead, Performance and Projects Manager, City of York Council, Libraries & Heritage department, explains her team’s reasons for choosing the thermal imaging people counter over other types: “ We are always keen to keep abreast of new technology in order to keep improving our service to customers. The new Explore centre has opened with technology which the public can see for example, the latest self issue and wi-fi, and other technology which they don’t notice, like the thermal imaging people counter. Seen or unseen, it’s all about improving the service to our customers. We’re proud to be leading the way in terms of using the latest technology to deliver a modern service.”

The Explore centre is in a highly listed building and it was important that the people counter is unobtrusive in the listed setting. Small, compact and with easy fixing, the thermal imaging people counter sits discretely in the ceiling transmitting its data efficiently and quietly with no intrusion on the library setting or visitors.

Helen adds: “Since the new Explore centre opened a few weeks ago we’re getting far more visitors than before, and the new people counter is diligently counting them all!”.

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Tags: college, learning, library, people counter, people counters, rfid, security, software

Version 4 Software Certified by Sirsi Dynix

Marvin Crisp, D-Tech, announced today that their Self Check V4 software has been certified by Sirsi Dynix for SIP 2 protocol network communications with Symphony LMS and that the company is now a Sirsi Dynix Alliance Certified Solutions Provider.

He said: “Sirsi’s certification means that as technology partners we will continue to build on current successes and provide reliable, integrated and creative options to libraries and library users.”

D-Tech is a member of the RFID Alliance and is an active supporter of new standards.

www.dtechdirect.com
www.twitter.com/dtechdirect
www.youtube.com/dtechdirect

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New Technology In Historic Building

D-Tech was delighted to attend the opening of the newly restored Manor House library as it is one of four libraries in the London Borough of Lewisham where they have implemented RFID enabled self service.

The Manor House project is a perfect example of new technology blending into an historic environment. The contemporary look of D-Tech’s stainless steel Diamond self service units is mirrored in the use of stainless steel in fixtures and furnishings of the library. While, from a service viewpoint, the self service option adds real value to the library user experience.

D-Tech worked with Antonio Rizzo, Service Development Manager and the library designers, Demco, and the architects to ensure that the self service was integrated into space planning and other library furnishings.

D-Tech also supplied and installed three of their Enterprise thermal imaging people counters working back to the application at the library help desk. The architect gave their input on how and where these were positioned to maintain the integrity of the building.

Cabling also demanded extra care and attention and the special vaulted ceilings on the lower ground floor made locating the cables especially demanding: “We particularly appreciated the help given by the architects and the building contractors in ensuring that cabling routes gave us good access to our equipment. It was a pleasure to work with them” said Tim Pond, Business Development Manager, D-Tech.

D-Tech installed two SelfCheck ‘Diamond’ units with payments and language choices and furniture to handle returns; two staff pads working and integrated with SirsiDynix Horizon and with a good functionality of stack reading and finally D-Tech’s new Plexi gates with gate tracking.

D-Tech will be on Stand 25 at Umbrella 2009.

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RFIQ Technology

RFIQ is a new, no software technology, designed and developed by D-Tech.  The system delivers perimeter based protection and improved alarm handling capability and provides a migrateable path to RFID when budgets allow.

Combined with our new M180 antenna which itself is very cost effective, the RFIQ system, with labels and staff pad, costs less than the EM systems currently available.  Ongoing costs are less and the system can be upgraded to RFID at a later stage allowing reading of items with the wand for stock taking and searching.  This is an ideal package for schools and colleges, with very high detection and NO false alarms and antenna that can space over 1.6m.

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Tags: Barcode Only, D-Tech RFID library security systems, EM security, RFIQ security systems for schools

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